INFO AND RESOURCES FOR EMPLOYERS

Should You Become a Healthcare Administrator?

by Jeanne Knutzen | July 2, 2013

0 Blog, Healthcare Staffing A Career In Health Administration, healthcare administration jobs in seattle, healthcare administration jobs seattle, healthcare administration jobs seattle wa, Seattle Staffing, Seattle Staffing Agencies, Seattle Staffing Agency, Seattle Temporary Staffing, Seattle WA Staffing, Staffing In Seattle

Healthcare Administrators, also sometimes called Health Administrators or Healthcare Managers, form the backbone of functional healthcare facilities like hospitals, nursing homes, and urgent care clinics. While doctors, RNs, and medical practitioners handle the clinical needs of patients and clients, healthcare administrators oversee the entire clinic and handle the hiring and scheduling of these practitioners. Administrators also manage the operational needs of the facility including vendor contracts, supplies, and budgeting. This is a position of high responsibility and high reward, and the outlook for this role is very promising. Healthcare administrators are in high demand right now, and this demand is expected to grow substantially over the next ten years. Should you pursue a career in this field? Here are few considerations that can help you decide.

  • The pay. According to the Bureau of Labor Statistics, healthcare administrators can expect to make an average of about 45,000 dollars at the entry level, and more experienced administrators can earn salaries between 50,000 and 110,000 per year. This rate varies slightly by geographic area.
  • The available opportunities. Healthcare administrators can pursue management positions in both large and small facilities in both the public and private sector. As a wave of baby boomers approach retirement age, the healthcare industry is expected to expand rapidly, and a parallel trend is occurring as facilities become increasingly specialized. Where people used to face only two choices when they needed treatment—hospitals and private clinics—they can now choose between a wide range of options from urgent care clinics to physical therapy centers.
  • The path. Those who choose to enter this field usually start by earning a four year degree in health administration, public policy, or business management. Some administrators then go on to obtain a Master’s degree, while others launch their careers with state or federal healthcare agencies working to shape the laws that impact public health.
  • The qualities necessary for success. Healthcare administrators who tend to thrive in this field usually possess qualities like a strong work ethic, organizational skills, and high levels of emotional and social energy. They often have excellent business sense and planning skill. Many of them enjoy the personal sense of reward that comes from helping those in need, and this role provides that reward without involving the hands-on clinical side of the healthcare industry.
If a future in healthcare administration seems like a match for your skills and interests; reach out to the Seattle healthcare staffing experts at Pace.

The Search for a Great Recruiter

by Jeanne Knutzen | June 28, 2013

0 Blog, Human Resource Roles job offer letters, job recruiters seattle, Qualities Of Great Recruiters, recruiters in seattle, recruiters seattle, recruiters seattle wa, Seattle Staffing, Seattle Staffing Agencies, Seattle Staffing Agency, Seattle Temporary Staffing, Seattle WA Staffing, Staffing In Seattle, The Search For a Great Recruiter, What To Look For In A Recruiter

A sharp, highly experienced recruiter can be an invaluable member of your hiring team. And establishing an ongoing relationship with a well-connected recruiting firm may be the best hiring move you ever make. But even as your recruiters head out into the world to represent your company and help you find the strongest candidates, you’ll still need to screen and select those recruiters based on your own specific staffing needs. So how can you identify the recruiters and firms that are likely to bring the best results? Here are a few signs to look for before you make a commitment. 1. Great recruiters are great listeners. Your positions come with very specific requirements and skill demands, and in order to understand these requirements, a recruiter has to possess a basic understanding of how your company works and how each position contributes to the larger picture. When you sit with your recruiter and explain a specific role, does he or she listen closely, ask the right questions and remember details accurately? 2. Great recruiters are well connected. They’re socially savvy, tech savvy, and have wide professional networks at their disposal, both online and off. They’re an active presence at industry events, they have long lists of contacts and vast online footprints, and they’re known and respected wherever they go. 3. Great recruiters are experienced. The best staffing and recruiting firms have been in the business for a few years and have had plenty of opportunities to get the lay of the land. They’re also staffed with seasoned recruiters who can share with each other what they’ve learned. A team of five recruiters with an average of ten years in the field should amount to a firm with fifty collective years of experience. 4. Great recruiters can tell the difference between “impressive” and “relevant” credentials. They know how to weigh technical skill sets against qualities like adaptability and resilience. They know that “fit” often matters more than any other quality, and they know how to spot red flags and investigate them further in order to protect their clients from expensive mistakes. 5. Great recruiters use proven methods. They rely on efficient phone screening techniques, first round interviewing models, skill testing, and background checks to separate the best candidates from the rest of the pack. 6. Most important, great recruiters are fast and accurate communicators. When employers need them, they’re there. They answer messages quickly, source and screen applicants on tight deadlines, and make the needs of their clients a top priority. If you’re looking for a top-notch Seattle staffing team, arrange a consultation with the experts at Pace. We can help you find the right people with the skills you need to move your company forward.

When It Comes To Purchasing Staffing Solutions – Words Matter

by Jeanne Knutzen | June 27, 2013

0 About Staffing Agencies, Agency Pricing Practices, Blog, Flexible Staffing Strategies, Human Resource Roles, INFO AND RESOURCES FOR EMPLOYERS get connected

What you call your flexible worker makes a difference in what vendor you talk to, how much you pay, and what you can expect! Here's why.... … Read More »

In Pursuit of Accountability

by Jeanne Knutzen | June 26, 2013

0 Blog, Human Resource Roles Contract Employees, Fearless Leadership, Loretta Malandro, Managers, PACE Staffing Network, Seattle Staffing, Seattle Staffing Industry, Seattle Temporary Staffing, Temporary Employees

Despite the countless management and leadership books written about the virtue of accountability, according to most employees there are significant gaps between management’s knowing and doing when it comes to accountability. Most employees don’t rate their organizations highly in terms of their ability to hold individuals or teams accountable. While they believe they are personally accountable, they don’t always believe that others in their organization are held to the same “high” standards. Well intended managers can oftentimes fuel these perceptions. Excuses like “they’re new to the job,” or “I probably wasn’t clear in my directions,” can sound more like “permission” to underperform or the avoidance of a difficult conversation, than the commitment to fairness it might otherwise represent. The opposite track, an organization being too quick to act or terminate an employee whose results are off target (i.e. “John’s outcomes are awful. He needs to go,”) can often keep a team from looking at larger issues in market conditions or organizational performance that aren’t about John’s performance. Additionally, a manager who is slow to coach and fast to terminate can erode an organization’s commitment to its employees. Management 101 teaches us that by helping our employees to become more accountable, we make our teams more productive. The opposite is also true. When management drifts away from the habits of “accountability,” a culture of finger pointing, blame, and gossip often takes hold. Issues in productivity and outcomes, almost always follow. Unfortunately, individual managers—senior, middle, and entry level leadership roles—don’t always understand their personal role in an organization’s “accountability culture.” While most managers believe they do a good job of holding their team members accountable, it’s sometimes difficult to see how others are doing the same. When the going gets tough and results are off target, even high performing managers can look to “others”—a better resourced competitor, an underperforming colleague, an overly demanding customer, or an insensitive senior management—as the reason for their own subpar outcomes.  Anytime a manager takes their eyes off their own performance and looks for explanations of outcomes outside themselves, the organization’s “culture” of accountability suffers. In her book Fearless Leadership, Loretta Malandro, PhD., says that, for a business to create an accountability culture management accountability must be 100 %—each manager must become “personally accountable for their impact on people, even if others accept zero accountability.” Dr. Malandro is clearly stating the management challenge; it always has to start within. Managers also need to understand that the drift in an organization’s accountability culture typically happens slowly, then suddenly. While accountability is an intellectually simple concept, in reality it is both emotionally and behaviorally complex. For managers who take their mission to develop people seriously, they must find that just-right balance between holding people accountable and empowering them to make mistakes. Their goal is to help employees work from their strengths, while making sure their weaknesses don’t knock them over. Even a well thought out decision to terminate an underperforming but high impact employee, requires careful organizational planning that almost always involves others—which means that many accountability decisions can’t be made in a vacuum, outside the context of the team and its customers. This is a long way of saying that the balancing acts that in their aggregate reflect how you or your company is managing “accountability” are as easy and straight forward as others would like. It is my belief that a fully accountable culture represents an aspirational vision that is rarely fully achieved, but can produce a whole lot of small but “made a difference” successes along the way. So how do individual managers go about creating a culture of accountability? We have a handful of suggestions, starting with a good reflection of where you are now. Go through some of the checklists we’ve provided below and rate yourself on a scale of 1 -5—with 5 being the highest of the rankings and 1 the lowest. How are you managing your own team?

Self-Rating

1. CLEAR EXPECTATIONS. Does each team member know specifically what is being expected of them? How their work will be measured and/or evaluated?
2. ONGOING, HONEST FEEDBACK. Do team members regularly get all of the metrics and/or the feedback they need to evaluate their own work? Do they know at all times how I am viewing their work and outcomes?
3. ADDRESSING PERFORMANCE ISSUES. Do I follow up quickly to work more closely with team members whose results are off target? Do I listen carefully for obstacles, and coach them on ways to overcome them? Do I have clear processes in place to make sure that any potentially job threatening issues are escalated clearly and appropriately?
4. INDIVIDUAL DEVELOPMENT. Do I manage each member of my team as an individual, setting individual performance goals and avoiding comparisons with other team members?
5. PLANNING AND FOLLOW UP. When my team and I are discussing options, do I follow up to make sure what work needs to be done and by whom? That my priorities are clear? Do I regularly follow up on promised deadlines or benchmarks so that I physically inspect work in progress to ensure that each team member is completing work as promised?

Total Score

  How are you conducting yourself as a company leader?

Self-Rating

1. PERSONAL ROLE MODELING. When things go wrong, do I walk the talk of personal accountability—avoid making excuses or blaming others over explaining myself? Do I personally model my own “empowerment; engaging my team in ways to overcome obstacles, solve problems,   and make progress?
2. COACHING. DEVELOPING OTHERS. Do I spend enough time coaching others to success, avoiding   getting disappointed or angry when a team member doesn’t “get it?” Do I look for ways for my employees to work from strengths, even if that means some adjustments in how work gets done?
3. TRANSPARENCY. Do I make sure I always work from a plan, making my personal contribution to company goals transparent to my boss and colleagues?
4. WORD CHOICES. Do my word choices set a tone with the team and others of “positive problem solving” around things we can control, rather than focusing too heavily on issues and obstacles we can’t?
5. TEAMMEMBER SUPPORT. Do I always communicate in ways that demonstrate my respect for others, my ability to find value in “different” people, talents and perspectives? Do I avoid conversations with team members or colleagues that are more about gossip than problem solving? Do I listen when issues are brought forward, but avoid lengthy discussions about another team member’s performance?

Total Score

  Are you avoiding the assumptions that can erode the habits of accountability?

Self-Rating

1. Good team members always understand what’s expected of them. Am I mindful that clarifying expectations is an ongoing process?
2. Good team members will automatically self-correct. When a mistake is made or a ball dropped, do I help others determine what they will do differently next   time?
3. Everyone knows what I do/what I’m accountable for. Do I demonstrate daily the transparency in my own work that I want from others?
4. Everyone knows what changes need to be made now. How often am I communicating about change, and what we need to be doing differently?   How clear am I about my team’s priorities?

Total Score

  Accountability is an important element in the work we do to help our clients find and place the right employee for each request we fill—either for a job candidate to be hired by our client directly, a short term temporary or contract assignment, or a complex project level assignment involving full team engagement. We always want to know what each of our employees is accountable to produce—what outcome our client needs them to achieve. One of the important side benefits of “temporary” workers is that their accountabilities can generally be defined in simple terms, “achieve this result in this way, ” but the degree to which our customers can spell out these simple statements, the greater the probability that our employee will perform as expected. Our client’s chances for a successful temporary or contract assignment are directly impacted by the quality of information they can provide to all of their employees up front about their business (the context) and their expectations (the deliverable). NancyWe also encourage our clients to provide their temporary and contract employees with timely feedback relative to those expectations—as early in the assignment as possible and as ongoing as is needed. Many issues in employee performance, particularly in temporary or contract roles, stems from the employees not clearly understanding the client’s expectations. Keep in mind many temporary and contract employees go from assignment to assignment with their client’s expectations changing at each assignment. Early course corrections to clarify your expectations can make a huge difference. If you’d like to discuss any of these editorial comments, feel free to contact me at nancys@pacestaffing.com. I’m Nancy Swanson, Vice President of Partnership Development for the PACE Staffing Network.      

Qualifications for Your Financial Team

by Jeanne Knutzen | June 21, 2013

0 Blog, Finance/Accounting Roles Financial Qualifications You Need, financial staffing seattle, Hiring Financial Staff, Hiring Your Financial Team, Seattle Staffing, Seattle Staffing Agencies, Seattle Staffing Agency, Seattle Temporary Staffing, Seattle WA Staffing, Staffing In Seattle WA

As your business expands and your market footprint begins to grow, the size of your staff will need to keep pace. Hiring demands will pick up across all aspects of your company from production to customer outreach, and your financial department will be no exception. While you may have handled most of your accounting needs on your own during the early chapters, this just isn’t realistic beyond a certain stage. You’ll eventually need a CPA to manage to your tax responsibilities, a book keeper to monitor your revenue streams and cost centers, and eventually a controller to make sure your shareholders understand what’s happening behind the scenes. What kinds of traits and skills should you be looking for as you move forward with your financial hiring process? Keep these considerations in mind. Chief Financial Officer A CFO manages and oversees all aspects of your company’s financial operations. From keeping costs under control, to improving efficiency in processing, to monitoring all financial reporting, the CFO holds final accountability for this aspect of your company. There are no specific qualifications or licensing requirements for CFOs, but this should be a person you trust as a money manager and also as a leader. He or she should hold a four year degree in business management or finance—at the very least—and should possess exceptional leadership and communication skill. Certified Public Accountant Your CPA is the person who will ensure that your company functions in accordance with state and federal regulations, which include tax payment and filing issues. Since CPAs interact directly with the government and the legal system, they’re required to abide by strict licensing and certification requirements that vary by state. Before you consider any candidate for a CPA position, make sure he or she holds these credentials and ideally has some experience with your specific type of business (LLC, partnership, sole proprietorship, etc). Controller Your controller will handle all your company’s issues related to financial reporting. These will include shareholder communications, long term business forecasting, and budgeting. A controller should possess an MBA or a four year degree in finance or accounting. Advanced CFA, CMA or CPA certification suggest an additional measure of competence. In addition to the positions listed here, you’ll also benefit from the skills of an advanced accounting staff and at least one book keeper, an entry level employee who keeps track of sales figures, invoices, and operating expenses. For specific guidance as you begin the recruiting process for each of these roles, reach out to the financial staffing experts at Pace.

Get Ready for your Healthcare Video Interview

by Jeanne Knutzen | June 7, 2013

0 Blog, Healthcare Staffing healthcare jobs in seattle, healthcare jobs in seattle wa, Healthcare Staffing In Seattle, Seattle Staffing Agencies, Seattle Staffing Agency, Seattle Temporary Staffing, Staffing In Seattle, Staffing In Seattle WA, Video Healthcare Interviews

Video interviews are becoming a mainstream way for companies to streamline their hiring process. As the ease of video conferencing increases, healthcare employers are saving money and time by cutting back on in-person interviews, especially during the first round of the selection process. Simply asking a candidate for twenty minutes of online conversation reduces countless energy, cost and travel time for both the company and its applicants. But as it happens, online capability often means shorter notice when interviews are scheduled. While traditional interviews usually involve a few days of prep time, employers often schedule online meetings within 24 hours. So if you have only one day to prepare for your meeting, what can you do to make sure you’re ready? Try these steps.

1. First, make sure you have the right equipment. This includes a working, reliable webcam and all the necessary software you’ll need to establish a connection. Ask the employer if there are any specific programs you should have access to, like Google or Skype, and do all the downloading and installing you need to do right away.

2. Then set the stage. Make sure your backdrop is appropriate, clean, professional and not too cluttered. A simple blank wall will work fine. And pay attention to lighting. Arrange the lamps and natural light in the room to highlight your best features and factor in the time of day when the interview will be taking place.

3. Choose your outfit. A suit, nice blouse, or simple dress will usually do for an interview setting. Just make sure everything is clean and wrinkle free.

4. Plan for contingencies. Arrange child and pet care so you are not distracted. While you’re at it, make sure your neighbors, friends and family know not to stop by and ring the doorbell. Silence the ringer on your phone and anticipate any other potential distractions.

5. Focus on poise, just as you would during an in-person interview. Make sure you direct your attention toward the camera, not the screen. It may seem strange, but this will feel more like “eye contact” to your viewers, even if it doesn’t feel that way to you. Don’t make your interviewers talk to the side of your face or the top of your forehead.

When you’re finally ready for your moment in the spotlight, complete a dry run with a friend or family member to make sure everything is working as it should. Then use your final hours to conduct a little more research on the company and get some well-deserved sleep. Meanwhile, check in with the staffing experts at Pace for any questions about your healthcare job search.

Summer Hiring: Are You Ready for a Fun But Unpredictable Staffing Season?

by Jeanne Knutzen | May 28, 2013

0 Blog, Human Resource Roles staffing resources in seattle, staffing resources in seattle wa, staffing resources seattle, staffing resources seattle wa, summer hiring trends seattle, summer hiring trends seattle wa

Summer is upon us. And if you haven’t started thinking about what this season may mean for your staffing needs, now’s the time. If your workforce is like most, you’ll need to prepare for some of these contingencies and events:

1. Academic cycles. The ebb and flow of the calendar year may not mean much to employees above a certain age, but for students, the demands of the school year come first. When your summer help said good bye in the fall, some of them planned to return the following year, and some of them didn’t. Most of them were probably unable to make a commitment at that point. So you may see them again, but you may also need to hire and train a completely new staff. The experts at Pace can help with this process.

2. Vacation planning. Summer is vacation season, so if you provide your employees with two weeks per year to hit the road, chances are several of them will want to leave during June and July. Hopefully these absences won’t overlap in a way that slows your productivity, but if this happens, you may need temps and contingent workers to fill in. Contact our office for details about our fast and accurate short-term hiring strategy.

3. Over and under-staffing. The summer can have an impact on any business model, even those that don’t seem cyclical. Some companies slow down during the season, and some experience a maddening rush. And both over and under-staffing can be very expensive for business owners. Make sure you don’t have extra hands sitting idle in your workplace or overstressed employees burning out and making mistakes.

4. Illnesses. Summer is an outdoor season, and with active lifestyles come everything from bad sunburns to waterskiing injuries to post-Memorial Day hangovers. Make sure a rash of unfortunate incidents won’t leave you and your customers high and dry.

Whether you need last minute fill-ins when your team comes down with a "summer bug" or if you'd like to take a proactive approach to planning for upcoming employee vacation time or other seasonal demands, PACE Staffing can help. Contact the Seattle staffing experts today!

Avoid These Financial Resume Mistakes

by Jeanne Knutzen | May 21, 2013

0 Blog, Finance/Accounting Roles Avoid These Financial Resume Mistakes, Avoid These Resume Blunders, financial jobs seattle, Financial Resume Mistakes, Seattle Staffing, Seattle Staffing Agencies, Seattle Staffing Agency, Seattle Temporary Staffing, Seattle WA Staffing, Staffing In Seattle

Mistakes like the ones listed below can spell trouble for any resume, regardless of your industry or the specific position you’re looking for. But in the financial world, these are especially common and can cause disproportionate damage to your candidacy.  Before you attach your resume to your introductory message and click send, make sure you aren’t guilty of any of these blunders.

1. No reference to your target company’s primary product or financial instrument

If you’re looking for a position in financial advisory services, your employers will want assurance that you understand how their specific market works. Whether they deal in futures, equity funds, securities or ETFs, your record will need to show some experience in this core area. If you don’t have this experience, you’ll have to emphasize your other credentials. But if you do, make sure this information comes through clearly.

2. Emphasizing “impressive” credentials over relevant ones

If you need to organize your work history section according to relevance rather than chronology, that’s fine. If you decide to stick with a chronological layout, that’s fine too. But remove irrelevant positions from the line up if they stand in your way or confuse the issue. This will clear away the clutter and allow the important parts of your background to shine.

3. Excessive or inappropriate use of buzzwords and jargon

The financial field is loaded with insider terminology and acronyms, which are perfectly acceptable when they’re necessary. But unfortunately, this field is also crowded with buzzwords, empty terms, and business-sounding nonsense. And this latter category can spell death for a resume, especially at the entry level. Get to the point, be clear, and if you find yourself using empty self-descriptive terms like “change-driver” or “success-driven”, stop and rethink. Be specific. Say things about yourself that don’t also apply to everyone else in the world.

4. Any attempt at spin, smoke throwing, or exaggerations

Any attempts to hide or cover up previous job losses by manipulating employment dates are a bad move. So are exaggerations, especially those referencing the number of people you managed, the revenue your brought in for previous employers, or the projects that you may or may not have completed single-handedly.  Experienced employers can factor your age and other telling details into a realistic assessment of what you’ve actually done. Stick to the facts and you’ll be fine.

5. Sloppy or weak command of the language

Communication skills are vital in the finance industry, so an articulate resume with smooth transitions from one thought and point to the next will earn respect. Choppy, confused statements and clumsy phrasing will do the opposite.

For more specific guidance and editing help with your financial services or accounting resume, reach out to the Seattle staffing and job search experts at Pace.

A Day in the Life: Healthcare Administration

by Jeanne Knutzen | May 14, 2013

0 Blog, Healthcare Staffing A Career In Healthcare Administration, Entering Healthcare Administration, Healthcare Administrator, healthcare administrator jobs in Seattle, Healthcare Administrators, Healthcare Staffing In Seattle, Seattle Staffing, Seattle WA Staffing Agencies, Seattle WA Staffing Agency, Staffing In Seattle, Temporary Staffing In Seattle

While physicians, RNs, surgeons, and orderlies are darting around a busy hospital focused on caring for their patients, how do they know who’s responsible for what? Who takes care of the work schedules, management issues, orders, billing, financial matters and policy decisions that allow the hospital to function? Who handles the hiring, firing, budget allocations and business transactions that support the financial health of the clinic and the actual health of its patients? This responsibility falls to the healthcare administrator, a hardworking, well respected member of the industry. This person directs everything that takes place within the clinic or healthcare facility, and she usually holds a master’s degree and several years of experience in a management setting. This position is perfect for those who would like to play a key role in healthcare but aren’t necessarily looking for hands-on treatment responsibilities in clinical environments. If healthcare administration sounds like an ideal career for you, enter the field by making the following moves. Entering Healthcare Administration: Four Steps

1. Learn as much as you can about the field. For starters, it may be useful to know that this profession is in very high demand, and the number of available positions is expected to grow to about 100,000 by 2016. Inquire into your social network to find out who can connect you to an experienced healthcare administer (or administrators).  Once you have a list of names, set up informational interviews with these people to ask for guidance and advice.

2. Earn an undergraduate bachelor’s degree from a reputable, accredited university. Choose a major related to health policy, public health administration, business administration, biology, biochemistry, or any of the life sciences.

3. Pursue a graduate education. While some entry level healthcare admin fields don’t require more than a four year degree, most employers expect candidates to hold at least a master’s degree in public health administration or health policy. To gain access to a reputable graduate program, you’ll need to make sure your coursework, GRE scores, and recommendations are strong.

4. Survive graduate school without burning out. And while you’re working hard and gaining the support your need to pass your exams, make sure you’re also establishing a professional network. Earn the respect of your colleagues and professors, actively seek exposure to professional settings through part-time work and internships, and make contact with anyone in the field who may be able to help you when you’re ready to graduate and start looking for work.

When it’s time to step onto the job market, gather all the resources you need to hit the ground running. A professional staffing agency can be a great place to start. If you are looking for healthcare administrator jobs in Seattle, reach out to the employment experts at Pace for the connections, tools and job search tips you’ll need to get ahead.

Technical Interviews: Make the Most of the Process

by Jeanne Knutzen | May 7, 2013

0 Blog, IT Staffing IT development jobs seattle, Make The Most Of Technical Interviews, Respond To Technical Interview Questions, Seattle IT Staffing, Seattle Staffing, Seattle Staffing Agencies, Seattle Staffing Agency, Seattle WA Staffing, Technical Interviews

Technical interviews are a common part of the job selection process within fields that demand programming skill. While no responsible hiring manager bases an entire hiring decision on technical questions alone, they nevertheless provide employers with a few key insights into a candidate’s readiness, insights that can’t be drawn from a resume, a cover letter, a work sample or a set of questions dealing with personality and behavior. Technical interview questions may begin with a candidate being handed a marker and a whiteboard and asked to solve an algorithm problem. Candidates might be asked to write the binary search algorithm or write code that will rotate an array in place without requiring additional memory. Sometimes candidates will be asked to find the longest palindrome in a string, or solve troubleshooting problems. The First Rule of Technical Interviews: Keep a Cool Head The entire concept of a technical interview often upsets, intimidates, or makes candidates feel a little resentful. After all, most experienced code writers and programmers know that when these problems arise on the job, the answers can easily be looked up. Even the most talented and experienced employees don’t usually carry these solutions and algorithms around in their heads. But when employers ask these questions, they aren’t just looking for straightforward answers. In fact, simply pulling the solution out by rote or from memory won’t really do anything to win them over. Instead, interviewers are presenting these questions in order to expose a candidate to a real world problem and observe the steps she takes to break the problem down and find a solution on her own. So the best way to prepare for this kind of interview won’t come from memorizing every possible answer to every coding problem imaginable. Instead, candidates should keep a cool head and call upon their experience, basic logical ability, and reasoning skills. Prepare for your interview by practicing with a friend, preferably a friend with some relevant technical experience. And remember that even if your potential employers put you on the spot by presenting you with real-time coding problems, they’ll balance your response to these questions with the details of your entire profile. If you looking for IT development positions in the Seattle area, contact the staffing experts at PACE today!

Your 1099 Employees – Avoiding the High Costs of Misclassifications

by Jeanne Knutzen | April 24, 2013

0 Blog, Human Resource Roles, What's New in Staffing? 1099, 1099 workforce, Independent Contractors, PACE Staffing Network, Seattle Staffing, Seattle Staffing Agency, Seattle Temporary Staffing, Temporary Staffing, Workers Compensation

While companies who have effectively used independent contractors to provide quick and easy access to specialized talent or consulting expertise are often considered amongst our most nimble, some of these same companies have recently found themselves facing hefty bills for back taxes, or complicated law suits stemming from workplace accidents or injuries involving a member of their 1099 workforce. Here’s the deal, if the IRS determines that a worker originally considered “independent” was actually an employee, companies can find themselves liable for unpaid Social Security, Medicare, and Unemployment taxes. The IRS couldn’t be clearer, they see “employee misclassification” as a source of hidden revenue, and has budgeted several billion dollars to “identify and prosecute” employee misclassification issues. But unpaid taxes aren’t the only risk associated with the 1099 workforce. Additional issues have developed around workplace accidents where, because a worker was classified as an independent contractor and not covered under the employer’s Workers Compensation policies, the employer was not protected from the limited liability provisions of Workers Compensation and found themselves sued for double and triple damages. A nuance in Washington State law is that employers who use Independent Contractors are required to pay the Workers Compensation insurance and the state’s SUTA tax on hours and dollars paid to their 1099 workers. Not all states have this provision, nor do all employers in the State of Washington abide by this little known component of our state law. Bottom line, employers are at risk of incurring serious damage costs from a workplace injury by an “independent contractor.” One of the confusions we have seen employers make regarding their use of “independent contractors” stems from the mistaken notion that if the “contractor” is legal, meaning they have a business license or legitimate UBI (tax ID)  number, then they automatically pass the “test”, and can be considered “independent”.  The IRS, on the other hand, makes it clear that the “legality” of the claim of independent contractor status lies with the nature of the work to be performed and the degree of control the employer has over how and when it is performed.   The IRS offers several tests an employer can use to determine a worker's status:

  • The degree of control over the worker’s behavior, which addresses the extent to which an employer controls the work performed. The more control an employer has over how a worker performs the work—specifying where, when, and how the work is done—the less likely the worker will be considered “independent.” Employers who place their independent contractors on work teams with required hours of work, mandatory attendance at meetings, required collaborations around work products, etc., often put an independent contractor at risk of being re-classified as an employee, subject to all the provisions and benefits available to an employee.
  • The degree of control over a worker's financial opportunity, which relates to how a worker gets paid for the work performed or reimbursed for the costs they incur in performing the work. The more control an employer has over a workers total source of income, the less likely that worker will be considered “independent.” An agreement to pay a regular wage/salary for example, can be just as suspect as is an agreement to pay a worker hourly, but with an estimated work schedule of 40 hours each week. Work agreements that tie a worker to an employer who then becomes their sole source of income, suggests a less than “independent” relationship with that employer. A related financial consideration is how much personal investment the worker has in the tools they use.  Are they using their own tools/equipment or the company’s tools/equipment?
  • The type of relationship that is formed between worker and company, oftentimes construed as the exclusivity of the relationship, or the duration of the work commitment. Case law around the permanency of a relationship suggests that work assignments intended to last six months or longer better support the notion that a worker is an employee, compared to shorter term work arrangements. A related factor is whether or not the worker is free to pursue other business opportunities during the term of their agreement to provide their personal services to a company. If an employer is asking or assuming someone will work 40 hours/week on their behalf, it is hard to make the argument that they are free to pursue business opportunities elsewhere.
Unfortunately, case law on the use of these IRS tests to determine employee or independent status is riddled with inconsistent outcomes, making it hard for businesses to make quick, definitive classification decisions. An employer who wants to fully protect themselves can file IRS Form SS-8, Determination of Worker Status for Purposes of Federal Employment Taxes and Income Tax Withholding. The downside, it often takes several months to get a response on a particular request. In light of the growing number of state or federally generated tax audits, we are seeing more and more companies who have historically relied on independent contractors for specialized work in the IT, engineering, or other professional services areas now looking differently at that staffing solution. Some companies have elected to hire these workers directly; others have elected to end long term relationships with 1099 contractors, sometimes leaving significant expertise holes in their organizations. A third option involves a new category of staffing service that allows an employer to continue to utilize their highly valued but flexible 1099 workforce, while avoiding the legal or financial risks being created by the revitalized audit efforts of state and federal agencies. The PACE Staffing Network now offers a full range of  Employer of Record services that can quickly and cost-effectively convert a client’s current 1099 workforce into a “legally compliant” W2 workforce without adding the additional costs normally attributed to a core workforce. The PACE Staffing Network regularly provides Employer of Record services to customers who are looking to optimize workforce flexibility, while avoiding the risk of unforeseen liabilities. For a complimentary discussion about how your company currently uses 1099 contractors and the options you have to mitigate the risk of misclassification, contact infodesk@pacestaffing.com.

What Financial Managers Should Look For In a New Hire

by Jeanne Knutzen | April 19, 2013

0 Blog, Finance/Accounting Roles, Human Resource Roles financial staffing seattle, financial staffing services seattle, Hire Talented Financial Employees, Hiring Financial Employees, Jobs In Seattle WA, Screening Financial Employees, Seattle Staffing, Seattle WA Financial Jobs, Staffing In Seattle WA, Temporary Staffing Seattle, What Financial Managers Should Look For

As you factor in the state of the financial job market, the unique needs of your company, and your available position, what kinds of traits should you consider valuable in a potential candidate? Which qualities should you consider red flags? When you see signs that seem promising, should you act fast and make a decision? Or should you consider the depth of your candidate pool and hold out for more? Keep these considerations in mind as you move through the selection process.

1. First, review the hiring successes and failures of the past. Gather a few profiles for careful examination, including those of the best candidates hired in the past five years and the worst (those who stayed for only a month, were difficult to get along with, or were dismissed after expensive mistakes). What made the great ones stand out? Why did the weak ones fail? And were there any signs of either success or failure that were visible before the candidates were brought on board?

2. Second, separate cultural considerations from technical knowledge and skill. A great candidate means a great “fit”, and fit includes a combination of both attitude and aptitude. Technically skilled candidates won’t thrive if they resist the culture, and likeable candidates will only prosper if they can master the job without excessive stress.

3. Choose candidates who will stay. This may mean letting go of the highly qualified or overqualified superstars, and turning instead to slightly less trained or less experienced applicants. These applicants can be hired at a premium, trained while on the job, and end up just as skilled and a little more grateful and loyal than their superstar counterparts. No matter who you hire, superstar or not, be sure to implement retention strategies to keep your valuable employees.

4. Choose candidates that are flexible and ethical. New regulations affect the financial industry on a regular basis. Are your candidates ready to let go of old models and embrace new ones quickly and fluidly? Are they interested in doing what’s right and going the extra mile to stay aboveboard? Or are they entrenched, entitled, sullen about change, and reluctant to break old habits and patterns?

5. Choose candidates who show respect—Not just for the company, but also for its business model, its customers, its clients, its stakeholders, and the larger community. Look for candidates who consider the big picture and are interested in how the entire company works, including revenue generation.

Reach out the Seattle staffing experts at Pace for more information on screening, hiring and retaining only the most talented financial employees.

Tips for a Competitive Recruiting Strategy

by Jeanne Knutzen | March 26, 2013

0 Blog, Human Resource Roles Competitive Recruiting Tips, Keys To Successful Recruiting, Seattle Staffing, Seattle Temporary Staffing, Seattle WA Staffing, Staffing In Seattle WA, Temporary Staffing In Seattle, Tips For A Competitive Recruiting Strategy

Recruiting is a tricky business with a definition of “success” that varies widely from one open position to the next. Sometimes a position needs to be filled fast, above all else, and candidate credentials are flexible. Sometimes only one credential matters, and the identification of a candidate with this unique skill set can be considered a home run, even if the process takes six months. Sometimes strong recruiting requires a sharp eye for red flags, sometimes it takes a wide network, and sometimes it takes the ability to pitch a company and position to a star candidate buried in competing options. And of course, sometimes excellent recruiting requires all of these things and more. Here are a few recruiting tips that help you leverage your advantages and overcome the obstacles that stand between you and the candidates you need.

1. Set clear goals.

Before you set off on a sourcing mission, make sure the requirements of the position are crystal clear. Maintain open communication channels with the client if you’re an outside contractor, and if you’re recruiting in-house, stay in touch with HR, the position manager, the department head, and even the financial pros who set the budget for this specific salary. Know what you want—and what you can afford—before you start looking.

2. Lean hard on your network

Don’t leave any stone unturned, and don’t leave any option unexplored. You may start by running a keyword search through your current resume database, but don’t stop there. Attend networking and industry events, visit job fairs, and collect resumes from any likely candidate through any available source.

3. Don’t waste time.

If excellent, top tier candidates have special requirements (like salary adjustments, moving allowances, or the ability to work remotely) then go ahead and negotiate. Present them to the client anyway and be clear about the terms. But if a candidate is a marginal match and comes with a list of deal breakers, just move on.  The right match is out there, and the longer you wait to find her, the more likely she is to land another position first.

4. Most important, when you find your star, move fast.

Don’t lose your top choice to a competing offer after you've made up your mind. Put the HR wheels in motion, cut through the red tape, and get the offer in to her hands before she’s lured away.  During the entire process, treat the candidate with respect and keep her updated whenever your timeline changes.

For more information on competitive recruiting strategies, or for a consultation on how to turn your contingent staffing strategies into a competitive advantage, contact infodesk@pacestaffing.com.

Top Skills Accounting Managers Will Need In 2013

by Jeanne Knutzen | March 20, 2013

0 Blog, Finance/Accounting Roles accountant staffing seattle, Accounting Management Skills, Management Skills for 2013, Seattle Staffing, Seattle Staffing Agencies, Seattle Staffing Agency, Seattle Temporary Staffing, Staffing In Seattle WA, Temporary Staffing In Seattle, Top Skills For Accounting Managers, Value Managerial Skill Sets

You’re no longer just an accountant or an employee; you’re a manager now. And it’s no longer 1995; this is 2013. Before you leap into the year ahead thinking your technical job skills and basic, outdated management approach will carry you to easy victory, think again. Make sure you work hard to actively build each of these core competencies into your career toolkit. Mast Valued Managerial Skill Sets for 2013 1. An entrepreneurial approach It’s no longer enough to simply execute the tasks handed to you by your boss. Recognize that your company is a work in progress, a growing entity that depends on your ideas and energy, not just your willingness to follow orders. Keep the big picture in focus—not just sometimes, but all the time. 2. Coaching ability The world of effective management has evolved, and it’s no longer enough to simply tell employee what to do and expect them to clamor for your approval. Teach, don’t dictate. And coach; don’t just expect employees to pursue new information, new regulations, new software language, and new skill sets on their own. 3. Emotional intelligence Human capital is the most valuable capital your company owns. It’s also the most expensive and the most complex. If you’re not using every part of your brain to understand your employees and help them do their jobs—including your intuition, your experience, and your emotional intelligence—fix this. That includes your ability to read between the lines of human interaction. 4. Replace cost cutting with ROI Build your company’s investments with the future in mind. Don’t just look for ways to save nickels and dimes at the expense of global initiatives and long-term goals. 5. Situation awareness Before you can develop a plan of action and make a move, you need to fully understand all of the current factors at play. This takes a sharp understanding of your business model and target market. It also takes a willingness to listen before you speak, stay awake to nuance, make complex connections quickly, and think before you act. 6. Social media skills The internet is now an established way of life and a permanent presence in the global marketplace. And while individual social media utilities may come and go, your ability to master new ones and understand their general impact on your business will be crucial in the years ahead. 7. A focus on personal development Great managers are always growing, on both a professional and personal level. If you never rest, never become self-satisfied, and keep embracing change and staying flexible, you’ll be poised to thrive no matter what comes your way. Turn to the Seattle staffing and business management pros at Pace for more information on how to get ahead of the curve and stay ahead, whatever the future may bring.

Lean Manufacturing Principles: Can They Reduce Costs in Healthcare?

by Jeanne Knutzen | March 12, 2013

0 Blog, Healthcare Staffing healthcare staffing agencies in seattle, healthcare staffing agencies in seattle wa, healthcare staffing agencies seattle, healthcare staffing agencies seattle wa, healthcare staffing seattle, healthcare staffing seattle wa, staffing agency seattle wa

While the economy recovers and many business sectors return to normal rates of purchasing, hiring, and expansion, the healthcare industry is still experiencing enormous—and growing—financial pressures. In the face of these pressures, healthcare managers are predictably turning to staff reductions, workforce shaping, and layoffs. But a closer look often reveals that drastic staffing cuts aren’t the only solution. In fact, relying on layoffs may actually not lead to long term cost reduction and may allow mangers to ignore more pressing cost-control issues inherent in weak processes and procedures. If you’re in a healthcare management position and you’re looking for ways to cut costs while avoiding layoffs and improving patient care, consider borrowing from the manufacturing sector and incorporating the principles of lean manufacturing into your facility or clinic. Start with the recommendations below. Cut Costs in Healthcare Using Lean Management 1. Streamline clinic design Attack construction and expansion projects first during times of high financial pressure. Instead of expanding recklessly, reduce capital spending and find ways to make better use of existing equipment and space. This may require revaluating floor layouts, or redrafting plans to make pending expansions more efficient. 2. Reduce preventable events Insurers and Medicare are increasingly unwilling to pay for events and conditions considered “preventable”. These can include anything from pressure ulcers, to falls, to accidental amputations. Since these events tend to occur more often when clinics are understaffed and professionals are overworked, reevaluate layoff plans and instead, take a close look at documentation procedures, training protocols, and other ways to reduce these problems at the source. 3. Take a closer look at your supply chain. Re-examine vendor contracts at least once a year, and in the meantime, consider the ways in which products are ordered and stored. Receiving items in smaller batches, for example, can reduce problems due to rotation, shelf life, and excess capital tied up in overstock. 4. Streamline charting and other processes to cut back on staff overtime. Cutting back on overtime can go long way toward reducing payroll costs without alienating employees through layoffs. While you’re at it, extend your good stewardship of financial resources by removing extra steps from the billing process, and reducing the degree of unnecessary tests and diagnostic procedures performed by doctors and technicians. Reach out to the Seattle staffing experts at Pace for specific guidance on reducing cost, waste, mistakes and billing delays at your healthcare facility. If you can make better use of your existing human capital, you’ll reduce the morale problems and other risks that can result from unnecessary staff reductions.

5 Tips for IT Managers: Hold Onto Your Millennial Employees

by Jeanne Knutzen | March 9, 2013

0 Blog, IT Staffing it staffing agencies seattle, it staffing firms seattle, it staffing in seattle, it staffing in seattle wa, it staffing in seattle washington, IT Staffing Seattle, it staffing seattle wa

Having members of the millennial generation on your team can provide an incredible boost to your bottom line and plenty of intangible benefits for your workplace culture. Millennials—the post collegiate workers at the youngest end of the age spectrum in the professional world—are generally a delight to have on board. Young workers need managers with a distinct approach to retention, one that may not apply as well to mid-career, gen X, and older workers. Here are a few steps that can help keep talented young workers on your team as they gain experience.

Tips for Retaining Millennial IT Employees

1. Pay attention to where they’re headed. Most post collegiate workers don’t expect to stay with their current employers for very long. A first job is first job, and you can expect your millennials to get restless and make a move within one to five years. If you want to hold onto them, be ready for this, stay in touch with their personal career goals, and make sure you have room available for in-house advancement when the time comes.

2. Offer flexibility. Younger workers usually prefer freedom and flexibility over money, retirement plans, and job security. This doesn’t mean you have carte blanche to underpay and exploit them in exchange for offering dress-down Fridays. But it does mean you’ll get positive results if you let them work from home whenever possible and allow them to use their personal devices on your network.

3. Respect their devices. Let them use their iPhones and tablets while at work if this use doesn’t undermine productivity. (This doesn’t mean you can expect them to use their own devices to accomplish work related tasks. If you do this, you’ll need to contribute to their data plans.)

4. Listen to their crazy ideas. Young people don’t know very much about how the world, or this business, really works. But their ignorance sometimes makes them brilliant. Tune in. Encourage them to express their ideas, risk failure, try new things, and speak up when they may have something to offer.

5. Provide them with structure. Just because they seem bold and free spirited doesn’t mean they are. All young people experience uncertainty now and then, but the members of this generation in particular are known for their highly sheltered, over-validated upbringings. They may sometimes chafe against the training wheels and restrictions placed on them, but before you send them out on their own, give them very clear instructions, rules with consequences, and the assurance of support.

Hire millennial workers who will make you proud, and once you bring them on board, take all the steps necessary to train them, encourage them, and retain them as their skill sets grow. Pace Staffing can help. Reach out to our office for more ways to get the most out of your post collegiate workforce.

When is Work, Work?

by Jeanne Knutzen | March 7, 2013

0 Blog, Human Resource Roles Employer of Record services, Federal Fair Labor Standards Act, FLSA, Non-Exempt Employees, PACE Staffing Network, Seattle Staffing, Seattle Staffing Agency, Temporary Workforce

Under the Federal Fair Labor Standards Act (FLSA), all non-exempt employees must be paid the minimum wage for all hours worked in a work week and must be paid overtime at the rate of 1.5 times the employee’s regular rate of pay for all hours worked in excess of 40 hours in a work week. What isn’t often discussed is what hours of work or work related activity must be included in the count of hours of work paid at either regular or overtime rate. We run into these issues periodically when working with our hourly paid flexible workforces. Whether these workers are categorized as exempt or non-exempt, they must be paid for all hours of work. The following is a list of situations where we frequently field questions from our clients:

  • Pre and Post-Job Activities. All job-related activities required as a part of an employee’s work must be calculated as hours of work.  This includes work performed either before or after the employee’s  actual work schedule and includes pre-start orientations, required after hours meetings, or any hours spent by workers for their employer’s (or our client’s) benefit. Examples of time to be paid would be the time it takes to complete a time card, to change in or out of required work clothes or equipment, to assemble materials needed to perform the work, or to receive instructions about the work—all are considered hours worked and the employee must be paid.
  • Waiting Time. Employees who arrive at a work site early—earlier  than the required start time—are not automatically entitled to be paid for any time they spend waiting to begin work.  However, if an employee reports at the required time and then waits because there is no work to start on, the waiting time is compensable.
  • Stand-By Time. Workers who are required to stand-by at a worksite “ready” to work, must be paid for this waiting time.  Stand-by time typically refers to short-term time periods where a worker is not officially working but is asked to “stand-by” ready to work. The defining rule for stand-by time is that if the employee remains under the employer’s control to the point where they cannot use their time for their own purpose or benefit, the stand-by time must be paid. 
  • On-Call Time. On-Call time is different from Stand-By time in that it includes time spent by an employee “available” to be called into work while free to pursue activities for their own benefit. The FLSA requires employers to compensate workers for on-call time when such time is spent “predominantly for the employer’s benefit.” This means that an employee, who is only required to be available for work if asked, is not considered working and is not paid for their time on-call.
  • Meal and Break Periods. Under FLSA rulings, time spent for meal or rest periods may or may not be compensable, depending on the amount of time provided for the break and to what extent the employee is relieved from their work duties while on break.
Bona fide meal periods need to be of sufficient duration (30 minutes or more) and free of work duties in order for the meal period to be exempt from required pay regulations. If, for example, an employee is asked to sit at their desk to answer phones during their lunch break, they should be paid for their meal break. While employers can have policies prohibiting employees from leaving the work site for a meal break, it is only when work is required of them during the break, that their time must be compensable. Rest periods, on the other hand for shorter periods (5 to 20 minutes) are always counted as hours worked.
  • Unauthorized Hours of Work. Employees who, with the direct or implied awareness of their employer, start work before their work is scheduled,  work through unpaid breaks,  or continue to work after their work schedule is officially over, are considered to be working during all these times periods and their time “at work” must be paid. This is true even if these hours of work were performed voluntarily and are considered by their employer to be “unauthorized.” If the work performed during these “unauthorized hours” benefits the employer, the FLSA requires that the employee be paid. This puts the burden on management to make certain that regular work time rules are rigorously enforced, perhaps even promising disciplinary action for employees who work in unauthorized ways.  Merely stating that all work be authorized is not sufficient.
For more information on the work rules outlined by FLSA regulations and as applied to either your temporary or hourly workforce, contact our infodesk@pacestaffing.com.

Prepare for a Changing Hiring Landscape

by Jeanne Knutzen | February 28, 2013

0 Blog, Hiring.Best Practices, Human Resource Roles Adjust Your Hiring Strategy For 2013, Hiring Strategy Challenges For 2013, Prepare For A Changing Hiring Landscape, Seattle Staffing, Seattle Temporary Staffing, Seattle WA Staffing Agency, staffing agencies in seattle, staffing agenciesi in seattle wa, Staffing In Seattle, Staffing In Seattle WA, Temporary Staffing In Seattle

In the world of HR and business management, every era brings a new set of exciting opportunities, and along with those opportunities come challenges unique to the age. 2013 is no exception, and savvy hiring managers are already looking for ways to adjust and streamline their approaches to candidate sourcing, and screening in the year ahead. Here are a few of the most important ways in which recruiters, managers and HR pros will need to adapt.

Prepare for the 2013 Hiring Landscape

1. Optimize Mobile Utilities

A few years ago the world started to go digital, and companies that ignored or shrugged off the arrival of the Internet age did so at their peril. Those who weren’t ready to launch websites and start thinking about SEO were swept aside, and online selling and marketing are now commonplace for almost every business model, product, and service. Now it’s time for the next step: taking web utilities and making them accessible by mobile device. If talented job seekers can reach you online, that’s great. If they can reach you from a mobile device while on the go, that’s better.

2. Match Skills with Positions

Workforce shaping and in-house training are becoming watchwords for the next decade. It’s no longer enough to simply hire smart young candidates brimming with potential. In a world of increasingly focused and narrow skill sets, you don’t need ambitious go-getters; you need Level 2 CNC programmers, licensed and certified technicians, designers, engineers, and artists who specialize in your tiny corner of the marketplace.

3. Cultivate a Pipeline

How far into the future does your long-term staffing plan extend? If your answer is “three years or less,” that’s no good. Get the most out of your existing talent by making sure your best employees have a place to go when they’re ready to advance. And if you have a position that’s likely to open up during the next few years, groom and train someone in-house; you’ll mitigate risk and save countless resources when that day arrives.

4. Use Visual Media

Visuals are fast becoming the most effective message delivery system to your pool of talented potential employees. Find a way to incorporate graphs, illustrations, videos and multi-media into your job posts and other targeted information, like the “careers” tab on your webpage. Every open position in the company should have its own frequently updated blog, and that blog should be heavy with visual media and visual messages.

For more information on preparing your hiring strategy for the challenges ahead, reach out to the Seattle staffing and HR experts at Pace. Our years of experience allow us to look into the future and see what’s coming, and we can help you do the same.

Topics to Avoid in a CPA Interview

by Jeanne Knutzen | February 21, 2013

0 Blog, Finance/Accounting Roles accountant jobs in seattle wa, accountant jobs seattle, accounting jobs in seattle, accounting jobs in seattle wa, accounting staffing agencies seattle, accounting staffing agencies seattle wa, accounting staffing seattle

You’re heading into your interview for an accounting position, and for the most part, you aren’t worried. You have confidence in your skills, you have enough experience to qualify for the position, and you’ve been practicing and polishing your generic interview skills. But before you step into the hiring manager’s office, make a note: There are a few topics that it’s best to avoid in a financial interview. Don’t bring these topics up voluntarily, and if they surface on their own, move past them gracefully and quickly. Don’t Dwell On These Interview Topics 1. Your most important mistakes Becoming great at anything means making a few mistakes along the way. Your mistakes provided the lessons that make you valuable as an employee. But ironically, employers don’t really want to hear about them, even if they ask. If you were fired from a previous position, laid off, or reprimanded as a result of an error, failure, or oversight, focus your explanation on the positive. Talk only about what you learned from the episode, not the details of what when wrong in the first place. 2. Salary, benefits, deal breakers and deal sweeteners Don’t attempt to alter the terms of the deal before a deal exists. For example, you may live five states away, and unless the company funds your relocation, you’re unlikely to accept the job. But even so, now isn’t the time to bring this up. If you have deal breakers, like a salary minimum, handicapped accommodation requirements, the need for comprehensive health insurance, or he need for onsite childcare, don’t talk about it now. Of course you’ll have to bring these things up before you sign any contracts or accept the job, but let the offer happen first. 3. Gossip and name dropping beyond the strictly professional If you need to bring up the name of a mutual contact or a client your interviewer may know, keep all discussions of this person positive and short. You aren’t aware of all the relationships and politics at work, so play it safe and you’ll be less likely to accidentally insult someone. This includes organizations as well as individual people. 4. The private affairs of previous clients Of course you would never disclose any privileged information about your current or former clients. But be clear about this with your word choices and your demeanor. Everything you do and everything you choose to say should inspire trust. For more information about what to bring up—and what to avoid—during your industry-specific interview, arrange a meeting with the Seattle job search experts at Pace. We can connect you with leads, help you polish your presentation, and give you the tips and tools you need to land the job you want.

IT Employment Grows Briskly in January

by Jeanne Knutzen | February 19, 2013

0 Blog, IT Staffing, What's New in Staffing? Information Technology, IT Employment, IT Employment Opportunities, IT Staffing Seattle, Seattle IT Staffing, Seattle Staffing Agencies, Seattle Temporary Staffing

According to a press release from TechServe Alliance, a collaboration of IT service firms, clients, consultants and suppliers, IT employment set another all-time high in January with an increase of 15,800 jobs. IT employment has grown by over 4% since January 2012. "Despite the lingering uncertainty with the U.S. and global economies, I anticipate demand for IT professionals will remain robust throughout 2013," said Mark Roberts, CEO of TechServe.