PACE STAFFING NETWORK

What Makes PACE Such a Great Partner!

by Sara Bennett | February 20, 2023

0 About Staffing Agencies, Agency Pricing Practices, Author-Jeanne, Best Practices /Flexible Staffing, FEATURED BLOGS, Lead Gen Automation Campaign - Q1 2023.24, Lead Gen Content - Selecting/Managing A Staffing Partner, PACE News!, STAFFING AGENCIES - SELECTION & MANAGEMENT get connected

We don’t like to brag, but one of the things we think is really special about PACE Staffing Network, is our track record of success when it comes to retaining clients.  In an industry where client relationships are historically fickle with client turnover across the board exceeding 50% a year, the fact that so many PACE clients have been with us 20 years or longer is something we think is worth talking about.

How do we do it?

I think it starts with how we view ourselves – as partners not vendors – avoiding all those mistakes we see our competitors making that can’t help but believe causes their clients to look elsewhere for more or better.

Here are 6 things we do (that most of our competitors don't) that we know makes us a great partner....

  1. We work in teams which creates the consistency in service and outcomes our clients can rely on!  At PACE how you experience our services is not dependent on you being assigned to work with one of our staffing superstars!   When someone on one of our client teams is absent or, god forbid, gets hit by a truck, there is always another member of the team who can slip into their spot, assuring our clients that their service from PACE doesn't miss a beat.   PACE clients never get one of those “Hi – Im your new Account Manager and would like to get to know you” e mails – first of all because we have very low levels of internal staff turnover, but more importantly our clients already know their team, people already familiar with who they are and what they do.  Our team approach purposefully creates a better and more consistent service for PACE clients!
 
  1. Our mindset is not on selling our clients anything, but helping them solve their staffing problems.  And there is a big difference.  Our interactions with clients are all about uncovering what's unique about them - their pain points, finding the solution that fits them, not us.   If that solution happens to be one of the services we offer, we’re all in.  But even if it isn't, we don't stop until we know there's a solution in place.  That's why we built the network in PACE Staffing Network, which refers to the partnerships we’ve formed with other staffing agencies and companies, who, in aggregate can offer our client’s specialized solutions in all facets of their business that PACE doesn’t personally provide.   We’re serious about providing solutions even if those solutions aren't something we can personally deliver! 
 
  1. We’re really good with feedback.  While a lot of vendors ask for feedback, very few actually make changes based on that feedback.    It’s a big deal for us to get a suggestion from a client and turn that suggestion into a change in process that works better not just for the client who made the suggestion, but other clients as well.  Many of our best partnerships started with a problem that our vendor level competitors wouldn’t or couldn’t solve because they couldn't move out of their "cookie cutter" mindset.  It was not by mistake that we made it one of our key differentiators to be “world class” at customization.
 
  1. We are always transparent – particularly when it comes to pricing. Our pricing models are rationalized based on one thing – the costs we incur to deliver something our client’s value compared to the costs of alternative solutions.  And for us transparency is all about at least once a year laying out all the costs we incur to deliver our services and asking our client’s if we are delivering the value we promised or they expected.   One of our most popular blogs was created to help potential clients understand all the elements that get factored into a temporary staffing bill rate.  We followed that up with a blog to help employers negotiate more effectively with their  staffing vendor.
 
  1. We do our homework. When we help a client find that “just right” employee for either a temporary, direct hire, or temp to hire staffing model, our conversations with clients are anything but one and done.  We go in depth into any facet of your work environment or needs that we know from experience that will impact the success of the person you hire!  While many vendors in the staffing industry sound like “do you want fries with that burger”, when you ask us to find your an employee our order taking process is more like a discovery, a peeling back of the onion so to speak, to reveal what matters really.  Yes, it takes longer, but that’s an investment in a partnership we know has big payoffs both short and long term.
 
  1. We keep a diary. Yep, we’re like the FBI when it comes to taking careful notes and turning those notes into something actionable…either now or in the future. Every conversation we have with a customer or candidate gets captured; every nuance about how a recruiting project is being organized gets documented.   When we say “we keep an up to date profile” of each client, that’s just the tip of the iceberg.
  The difference between a vendor and a partner couldn’t be more obvious than how you experience the different ways staffing or recruiting vendors work with their clients.   PACE clients have come to “experience the difference” in the way we do partnerships so different from what others do.  Experience the difference has been our motto from the first day of our founding and has served us well.      For more information about what PACE does, how we set ourselves apart from our competitors, and our focus on the unique needs of small to medium sized Northwest business, we’d love to have a personal chat. You can reach us by using the contact form below, emailing us at partnerservices@pacestaffing.com  or calling us at 425-637-3312.[gravityform id="56" title="false" description="false" ajax="false"]

20 Years of Nancy!

by Sara Bennett | October 22, 2021

0 Author-Sara, HIRING. EMPLOYEE SELECTION, The PACE Service Team

This month, we are celebrating 20 years of Nancy at PACE! … Read More »

Is Your Recruiter a Vendor or a Partner? Why it Matters!

by Sara Bennett | June 8, 2021

0 About Staffing Agencies, Author-Jeanne, HIRING. EMPLOYEE SELECTION, Lead Gen Automation Campaign - Q1 2023.24, STAFFING AGENCIES - SELECTION & MANAGEMENT, What Makes PACE Different get connected

Just like personal relationships, business relationships, including relationships with staffing providers, come in all different sizes, shapes, and packaging.  … Read More »

PACE Staffing Network Earns “Best in Staffing” Diamond Award!

by Sara Bennett | February 9, 2021

0 PACE STAFFING NETWORK main whats happening

After winning the ClearlyRated Best of Staffing Award for 5 years in a row, consistently earning industry-leading satisfaction scores from our clients, we are pleased to announce we have earned the Diamond award! … Read More »

HIRING HELP / A Byte Sized Menu of Affordable Recruiting Support Services

by Jeanne Knutzen | January 16, 2021

0 FEATURED BLOGS, Lead Gen Content - Candidate Selection, PACE Services - A Menu of What We Do

For employers who want to purchase specific services to improve or speed up their existing hiring process, HIRING HELP offers several customized options. … Read More »

Meet America’s Best Temporary Staffing Firms 2020

by Sara Bennett | August 20, 2020

0 PACE Recognitions and Awards

We are so fortunate to be recognized as one of America's Best Temporary Staffing Firms by Forbes! Our Marketing and Communications Director, Sara Bennett, speaks with Forbes writer Vicky Valet about PACE's build back from the COVID-19 epidemic and how temp staffing allows employers react to the volatility of the market. … Read More »

The 25 Best Small Companies to Grow Your Career

by Sara Bennett | August 19, 2020

0 PACE Recognitions and Awards

Some companies offer more opportunities than others when it comes to earning promotions, advancing your skills, and leveling up in your career. PACE always offers these opportunities! … Read More »

13 Mission Driven Companies in the Northwest

by Sara Bennett | August 19, 2020

0 PACE Recognitions and Awards

While no two companies share the same goal, the best companies all share one important trait: They are all driven by a strong mission and purpose. A company’s mission guides them through everything from the day to day nitty-gritty to the long term road mapping. … Read More »

Apple, Microsoft Are Among the Best Companies for Professional Development

by Sara Bennett | August 19, 2020

0 PACE Recognitions and Awards

Job seekers not only care about salaries, office culture and benefits. They also look for workplaces that offer growth and opportunities to climb the corporate ladder once they've built a strong foundation. … Read More »

The Best CEO’s of Small Companies, According to Female Employees

by Sara Bennett | August 19, 2020

0 PACE Recognitions and Awards

Employees from companies with 500 employees or fewer anonymously ranked their career growth opportunities by Business Insider. PACE was ranked highly by our own employees who value the career development opportunities! … Read More »

Nick GIVES BACK!

by Sara Bennett | August 28, 2019

0 Author-Sara, FEATURED BLOGS, PACE News!, PACE STAFFING NETWORK, The PACE Service Team on the move

PACE's Operations Manager, Nick Black, gives back to the Healthcare community by volunteering at Seattle Children's Hospital's Stanley Stamm Camp … Read More »

PACE Recruiter and Coach Extraordinaire Cecil Jackson!

by Sara Bennett | August 2, 2019

0 Author-Sara, PACE News!, PACE STAFFING NETWORK, The PACE Service Team on the move

In addition to being a top PACE recruiter since 2013, Cecil Jackson coaches young athletes in the Spokane-area to win national championships and college scholarships! Cecil truly invests into the future of young athletes and the local community. … Read More »

Market Advisory and “Best Practices” Consultations

by Sara Bennett | July 10, 2019

0 PACE Services - A Menu of What We Do

COMPLIMENTARY ACCESS to local staffing and market relevant expertise. Learn all about LOCAL market pay and candidate availability plus state of the art staffing and hiring strategies. … Read More »

Professional Recruiting / Direct Hire Services

by Sara Bennett | July 2, 2019

0 PACE Services - A Menu of What We Do

PACE offers a variety of recruiting packages, custom designed to fit each client's needs for service and recruiting budgets. Professional job and candidate profiling delivers a short list of candidates with the right skills, experience, and "fit"! … Read More »

Temp-to-Hire – Working Auditions!

by Sara Bennett | July 2, 2019

0 PACE Services - A Menu of What We Do

With 50% of hiring decisions ending up being hiring mistakes, a working audition has become a popular way for Northwest employers to stay flexible while reducing hiring mistakes! … Read More »

Temporary . Contract. Flexible Staffing Solutions

by Sara Bennett | July 2, 2019

0 Best Practices /Flexible Staffing, PACE Services - A Menu of What We Do, Temporary and Contract Staffing

When its time to staff a temporary or interim role quickly we have talented employees ready to work NOW! Quick solutions for projects, leave coverage, or when you're not quite sure what lies ahead … Read More »

Professional Job/Candidate “Fit” Assessments!

by Sara Bennett | July 2, 2019

0 FEATURED BLOGS, Lead Gen Content - "Fit", PACE Services - A Menu of What We Do

A comprehensive menu of professionally crafted skill and aptitude assessments, reference and background checks, and structured interview reports to make sure the candidate's you hire are the "right fit". … Read More »

Employer of Record. Payroll Services

by Sara Bennett | July 2, 2019

0 PACE Services - A Menu of What We Do

A fully outsourced co-employer service for employers who've uncovered who they want to hire, but don't want to hire them directly. An ideal solution for protecting employers from unforeseen 1099 liabilities. … Read More »

Managed Services – A Comprehensive “One Stop” Staffing Partnership

by Sara Bennett | July 2, 2019

0 PACE Services - A Menu of What We Do

Our ONE STOP Managed Services platform provides a fully outsourced staffing services option for clients who prefer a HANDS FREE approach. … Read More »

The Role of Skill and Aptitude Assessments in the Hiring Process

by Sara Bennett | April 28, 2019

0 Author-Jeanne, FEATURED BLOGS, HIRING. EMPLOYEE SELECTION, Hiring.Best Practices, PACE News! get connected, Whats Happening

PACE Staffing Network announces new partnership with WONSCORE - a state of the art candidate soft skill assessment program. … Read More »