ABOUT PACE!

What Makes PACE Such a Great Partner!

by Sara Bennett | February 20, 2023

0 Agency Pricing Practices, Author-Jeanne, PACE in the News!, STAFFING AGENCY PARTNERSHIPS, Thought Leader / Featured Blogs* get connected

We don’t like to brag, but one of the things we think is really special about PACE Staffing Network, is our track record of success when it comes to retaining clients.  In an industry where client relationships are historically fickle with client turnover across the board exceeding 50% a year, the fact that so many PACE clients have been with us 20 years or longer is something we think is worth talking about.

How do we do it?

I think it starts with how we view ourselves – as partners not vendors – avoiding all those mistakes we see our competitors making that can’t help but believe causes their clients to look elsewhere for more or better.

Here are 6 things we do (that most of our competitors don't) that we know makes us a great partner....

  1. We work in teams which creates the consistency in service and outcomes our clients can rely on!  At PACE how you experience our services is not dependent on you being assigned to work with one of our staffing superstars!   When someone on one of our client teams is absent or, god forbid, gets hit by a truck, there is always another member of the team who can slip into their spot, assuring our clients that their service from PACE doesn't miss a beat.   PACE clients never get one of those “Hi – Im your new Account Manager and would like to get to know you” e mails – first of all because we have very low levels of internal staff turnover, but more importantly our clients already know their team, people already familiar with who they are and what they do.  Our team approach purposefully creates a better and more consistent service for PACE clients!
 
  1. Our mindset is not on selling our clients anything, but helping them solve their staffing problems.  And there is a big difference.  Our interactions with clients are all about uncovering what's unique about them - their pain points, finding the solution that fits them, not us.   If that solution happens to be one of the services we offer, we’re all in.  But even if it isn't, we don't stop until we know there's a solution in place.  That's why we built the network in PACE Staffing Network, which refers to the partnerships we’ve formed with other staffing agencies and companies, who, in aggregate can offer our client’s specialized solutions in all facets of their business that PACE doesn’t personally provide.   We’re serious about providing solutions even if those solutions aren't something we can personally deliver! 
 
  1. We’re really good with feedback.  While a lot of vendors ask for feedback, very few actually make changes based on that feedback.    It’s a big deal for us to get a suggestion from a client and turn that suggestion into a change in process that works better not just for the client who made the suggestion, but other clients as well.  Many of our best partnerships started with a problem that our vendor level competitors wouldn’t or couldn’t solve because they couldn't move out of their "cookie cutter" mindset.  It was not by mistake that we made it one of our key differentiators to be “world class” at customization.
 
  1. We are always transparent – particularly when it comes to pricing. Our pricing models are rationalized based on one thing – the costs we incur to deliver something our client’s value compared to the costs of alternative solutions.  And for us transparency is all about at least once a year laying out all the costs we incur to deliver our services and asking our client’s if we are delivering the value we promised or they expected.   One of our most popular blogs was created to help potential clients understand all the elements that get factored into a temporary staffing bill rate.  We followed that up with a blog to help employers negotiate more effectively with their  staffing vendor.
 
  1. We do our homework. When we help a client find that “just right” employee for either a temporary, direct hire, or temp to hire staffing model, our conversations with clients are anything but one and done.  We go in depth into any facet of your work environment or needs that we know from experience that will impact the success of the person you hire!  While many vendors in the staffing industry sound like “do you want fries with that burger”, when you ask us to find your an employee our order taking process is more like a discovery, a peeling back of the onion so to speak, to reveal what matters really.  Yes, it takes longer, but that’s an investment in a partnership we know has big payoffs both short and long term.
 
  1. We keep a diary. Yep, we’re like the FBI when it comes to taking careful notes and turning those notes into something actionable…either now or in the future. Every conversation we have with a customer or candidate gets captured; every nuance about how a recruiting project is being organized gets documented.   When we say “we keep an up to date profile” of each client, that’s just the tip of the iceberg.
  The difference between a vendor and a partner couldn’t be more obvious than how you experience the different ways staffing or recruiting vendors work with their clients.   PACE clients have come to “experience the difference” in the way we do partnerships so different from what others do.  Experience the difference has been our motto from the first day of our founding and has served us well.      For more information about what PACE does, how we set ourselves apart from our competitors, and our focus on the unique needs of small to medium sized Northwest business, we’d love to have a personal chat. You can reach us by using the contact form below, emailing us at partnerservices@pacestaffing.com  or calling us at 425-637-3312.[gravityform id="56" title="false" description="false" ajax="false"]

20 Years of Nancy!

by Sara Bennett | October 22, 2021

0 Author-Sara, Hiring Strategies and Tactics, Our Team!

This month, we are celebrating 20 years of Nancy at PACE! … Read More »

Is Your Recruiter a Vendor or a Partner? Why it Matters!

by Sara Bennett | June 8, 2021

0 Author-Jeanne, Hiring Strategies and Tactics, STAFFING AGENCY PARTNERSHIPS, What Makes Us Different? get connected

Just like personal relationships, business relationships, including relationships with staffing providers, come in all different sizes, shapes, and packaging.  … Read More »

PACE Staffing Network Earns “Best in Staffing” Diamond Award!

by Sara Bennett | February 9, 2021

0 ABOUT PACE! main whats happening

After winning the ClearlyRated Best of Staffing Award for 5 years in a row, consistently earning industry-leading satisfaction scores from our clients, we are pleased to announce we have earned the Diamond award! … Read More »

HIRING HELP / A Byte Sized Menu of Affordable Hiring Support Services

by Jeanne Knutzen | January 16, 2021

0 Our Network of Services and Solutions, Thought Leader / Featured Blogs*

For employers who want to purchase specific services to improve or speed up their existing hiring process, HIRING HELP offers several customized options. … Read More »

PACE Recruiter and Coach Extraordinaire Cecil Jackson!

by Sara Bennett | August 2, 2019

0 ABOUT PACE!, Author-Sara, Our Team!, PACE in the News! on the move

In addition to being a top PACE recruiter since 2013, Cecil Jackson coaches young athletes in the Spokane-area to win national championships and college scholarships! Cecil truly invests into the future of young athletes and the local community. … Read More »

Market Advisory and “Best Practices” Consultations

by Sara Bennett | July 10, 2019

0 Our Network of Services and Solutions

COMPLIMENTARY ACCESS to local staffing and market relevant expertise. Learn all about LOCAL market pay and candidate availability plus state of the art staffing and hiring strategies. … Read More »

Professional Recruiting / Direct Hire Services

by Sara Bennett | July 2, 2019

0 Our Network of Services and Solutions

PACE offers a variety of recruiting packages, custom designed to fit each client's needs for service and recruiting budgets. Professional job and candidate profiling delivers a short list of candidates with the right skills, experience, and "fit"! … Read More »

Temp-to-Hire Working Auditions!

by Sara Bennett | July 2, 2019

0 Our Network of Services and Solutions

With 50% of hiring decisions ending up being hiring mistakes, a working audition has become a popular way for Northwest employers to stay flexible while reducing hiring mistakes! … Read More »

Temporary . Contract. Flexible Staffing Solutions

by Sara Bennett | July 2, 2019

0 Our Network of Services and Solutions

When its time to staff a temporary or interim role quickly we have talented employees ready to work NOW! Quick solutions for projects, leave coverage, or when you're not quite sure what lies ahead … Read More »

Professional Job/Candidate “Fit” Assessments!

by Sara Bennett | July 2, 2019

0 Our Network of Services and Solutions, Thought Leader / Featured Blogs*

A comprehensive menu of professionally crafted skill and aptitude assessments, reference and background checks, and structured interview reports to make sure the candidate's you hire are the "right fit". … Read More »

Employer of Record. Payroll Services

by Sara Bennett | July 2, 2019

0 Our Network of Services and Solutions

A fully outsourced co-employer service for employers who've uncovered who they want to hire, but don't want to hire them directly. An ideal solution for protecting employers from unforeseen 1099 liabilities. … Read More »

Managed Services – A Comprehensive “One Stop” Staffing Partnership

by Sara Bennett | July 2, 2019

0 Our Network of Services and Solutions

Our ONE STOP Managed Services platform provides a fully outsourced staffing services option for clients who prefer a HANDS FREE approach. … Read More »

The Role of Skill and Aptitude Assessments in the Hiring Process

by Sara Bennett | April 28, 2019

0 Author-Jeanne, Hiring Strategies and Tactics, PACE in the News!, Thought Leader / Featured Blogs* get connected, Whats Happening

PACE Staffing Network announces new partnership with WONSCORE - a state of the art candidate soft skill assessment program. … Read More »

We’re LOCALLY OWNED and MANAGED – A Small Difference that Makes a BIG Difference!

by Jeanne Knutzen | March 5, 2019

0 What Makes Us Different?

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We're just like you.  We live and work in a community close to you.  We root for the Seahawks each Fall, and the Mariners in the Spring.

We do all of our business in the Northwest - Northwest style! Pace Staffing - Local Business Community

And yes it makes a difference!  Not only do we work up close and personal with every client, but we know all the nuances of the Northwest job and candidate  marketplace - where to find the best jobs, the best talent. Clearly different than the cookie cutter approaches typical of our national or global competitors,  PACE moves quickly to bring innovative solutions to your staffing challenges. Ideas that work in our local market can't be made by someone sitting in New York or Chicago! You'll never find us stuck inside boxes of irrelevant dos and don'ts if the solution you need lies outside that box![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][button size="medium" class="health-button health-nav" url="https://www.pacestaffing.com/contact-us/" text="Contact Us to Learn More About How PACE “Makes a Difference”"][/vc_column][/vc_row]

All PACE Candidates are SKILL and APTITUDE TESTED. To Eliminate Costly Hiring Errors!

by Jeanne Knutzen | March 5, 2019

0 What Makes Us Different?

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Pace Staffing - Skills AssessmentIn an environment where 50% of all hiring decisions turn out to be hiring mistakes, (costing companies thousands of dollars in turnover and retraining),  you can't afford to hire casually or without a plan.  Our candidate vetting, skill and aptitude testing programs can be custom designed to make a difference to your HIRING SUCCESS! Our WONSCORE talent assessment survey was added to our testing program in early 2019 and tests candidates against your specific job and hiring requirements.  We'll provide you with a comprehensive report of a candidate's mental ability to do the job, their motivation to do it well,  and the important personal qualities that will predict how well they'll fit into YOUR team.       [/vc_column_text][/vc_column][/vc_row] [vc_row][vc_column][button size="medium" class="health-button health-nav" url="https://www.pacestaffing.com/contact-us/" text="Contact Us to Learn More About How PACE “Makes a Difference”"][/vc_column][/vc_row]

Once Again – You Showed Us the Love! THANK YOU.

by Jeanne Knutzen | February 6, 2019

0 ABOUT PACE!, PACE in the News!, WHAT'S HAPPENING NOW. Data. Trends. News* get connected, JS Bright Ideas, on the move, Whats Happening

We just got news that once again we've won the BEST OF STAFFING recognition - placing us in the top 2% of staffing agencies nationwide! … Read More »

The Eastside – Bellevue, Kirkland and Redmond

by Marketing Team | July 2, 2018

0 Our Geography - Where We Are. Where We'll Go!

The Greater Eastside Will Grow 40% more jobs in the next 10 Years! … Read More »

Tacoma, Olympia, and Pierce County

by Marketing Team | June 11, 2018

0 Our Geography - Where We Are. Where We'll Go!

Tacoma has become one of the destination locations for job-seekers. … Read More »

Spokane

by Marketing Team | June 11, 2018

0 Our Geography - Where We Are. Where We'll Go!

Spokane is the the hub of business and commercial activity East of the Cascades. … Read More »