20 Years of Nancy!

20 Years of Nancy!

by Sara Bennett | October 22, 2021

0 Author-Sara, Blog, INFO AND RESOURCES FOR EMPLOYERS, The PACE Service Team

 

This month, we celebrate Nancy Swanson Marschall and a special milestone in PACE history! 

And if you’ve been lucky enough to experience Nancy for yourself, you know just how much we have to celebrate.  Her ever so personalized touch to this business, her tension cutting sense of humor, her uncompromising commitment to finding the right solution for her customers – are things that are legendary here at PACE.  Nancy is not just a colleague but a loyal friend to all of her Clients and co-workers.
Soooooo…on behalf of everyone at PACE, Nancy’s current and past co workers, her many many Clients.  we want to thank Nancy for all she has done for us and with us.  While Nancy is formally retiring from her full time role, she isn’t leaving and will continue to do her “thing” during the early stages of her retirement.  Yes….. here’s to many more years!

In case you haven’t had the opportunity to meet Nancy, here’s a quote from one of her colleagues that captures a piece of what Nancy has meant to us internally…..

I met Nancy almost 15 years ago, when I was contemplating joining the PACE team.  Nancy was sent to “close the deal”.  Walking into  Starbucks, and having not met her before…I was told to look for a professionally dressed “red-head” with glasses. And, there she was, greeting me like we had been friends, forever! 

Meeting Nancy that afternoon was all I needed to know I had to work at PACE!  From the moment I met this crazy, tenacious, outgoing, warm and engaging “red-head” it was obvious to me this was meant to be!

Flash forward and today I’m watching Nancy getting ready to retire and just have to say a few things.

Working with and learning from Nancy has been a game changer for me and my career in staffing.

Nancy  works harder and longer than most people I know.  Her dedication and bending over backwards attitude to help her customers and co-workers is unmatched.

To this day, I still learn from watching her in action and I wouldn’t be where I am in my career in staffing or PACE without her generous teachings and partnership.

Nancy Swanson is a force to be reckoned with and one of the kindest and genuine professionals I know.

-Kyle Fitzgerald, Vice President of Recruiting Services & Solutions

Nancy began at working for PACE in 2001 in what she does best – working with existing and future customers to identify and solve staffing issues in the smartest most innovative ways.   She quickly moved into a leadership role, ending up as our as Vice President of Partnership Development where she worked closely with our CEO, Jeanne Knutzen, to help define and re-define what PACE would deliver to our customers here in the Northwest. Nancy has been a crucial resources for busy hiring managers & business owners across the marketplace from Northwest “bigs” to small-medium sized  companies.
With an unparalleled insight into the Northwest employment market, Nancy is known for her ability to provide consultative advice and highly customized solutions to meet PACE client’s business needs. But what clients comment on most is her amazing personality, her transparency, and of course her ever ready sense of humor!

And here’s what Jeanne Knutzen, our owner and CEO has to say about Nancy….

There are NO Words….

….to describe this amazing woman who started working for us about 10 days after 9-11 – a time when PACE customers and the entire staffing industry faced serious concerns about “what’s next”.   It was a time when any interest in our services, or really anything to do with staffing, was not on our customer’s radar…..a set back “in the work environment” that just never seemed to phase Nancy who thrived not on negatives but on opportunity.  For Nancy this was a time where she and PACE could help our Northwest business community get back on track.  Every day she sold that vision to anyone who would listen and created a path for all of our recoveries.  

Nancy was a big part of the PACE journey then and has been for 20 years after – always finding a way to make what we do relevant to our client’s current circumstance.  She has been our rock thru thick and thin…always our advocate in our climb to “better.” 

As PACE’s owner, she has been the most awesome right hand “man”…..sharing our vision of service to our clients and employees, continually translating that vision into each employee’s every day behaviors.   When leaders tell you it “takes a village” they mean it, and some of us are blessed to have  a Nancy in their village.   She has been my “vision” partner and friend for over 20 years.  She represents the best of what PACE delivers to our customers…always their uncompromising advocate, always looking for a way to help them achieve their business and staffing goals. 

And Nancy doesn’t have to move out of the box to do that.  She lives “out of the box” and we like it that way.   

And so it is with both sadness and joy that we are entering into a new chapter of Nancy’s relationship to PACE and our customers. After 20 years Nancy is retiring from her full time role and is moving into a post retirement part-time role that we just know will tap into that special Nancy way of doing things that so many of our Customers take for granted.

We know that for many of you there are NO WORDS to describe our Nancy and we feel the same.  And we know you have to have experienced the difference to know what we mean.   

– Jeanne Knutzen, CEO/Founder

 

 

 

As part of her 20th year celebration, I sat down with Nancy and asked her a few questions.  

20 years is a long time to be with one company, what has built your loyalty to PACE? 20 years is a long time to be with one company, what has built your loyalty to PACE?

I had been in the staffing industry earlier in my career and knew that Pace was a local woman owned company with a great reputation and they had a need for a Business Developer in an office about 5 minutes from my house. I thought it felt like a good match for what I was looking for professionally and personally at the time
What I didn’t know was that I was joining a company that had something special – a culture and team environment that was filled with talented staff who genuinely liked and respected each other and believed the work they were doing made a difference. A place where authentic communication was encouraged, and hard work was recognized and appreciated. I found a professional home where I felt passionate about the mission, truly loved the work and had the opportunity to grow and develop under great mentorship.
Why would I leave – what could be better than that?

What memories stand out most from your 20 years at PACE?

I’ve been in the “People Business” so my memories are a collage of people… including my colleagues who work hard, laugh often and never cease to amaze me with their talent and dedication….it also includes the clients who have become more than the hiring managers who need a temp but instead, many have become friends over the years who have professionally inspired me as we worked collaboratively together to help solve a business / workforce issue. I also think of the many stories shared by our field employees who have sent emails or cards of appreciation to the Recruiters saying how much getting a job with our clients has meant to them. Sometimes, how it changed their lives.  

What’s next for you?

Seems like everything comes full circle. I started in Business Development and evolved into various levels of leadership over the years – and I’m going to be reducing my hours but not my passion for finding ways to partner with clients to “make a difference”. I’ll be taking a couple hats off – but leaving my BD hat on.

Enjoy this video highlighting Nancy’s amazing 20 years at PACE!


PACE Staffing Network is one of the Puget Sound’s premier staffing /recruiting agencies and has been helping Northwest employers find and hire employees based on the “right fit” for over 40 years.

A 4-time winner of the coveted “Best in Staffing” designation , PACE is ranked in the top 2% of staffing agencies nationwide based on annual surveys of customer satisfaction.

PACE services include temporary and contract staffing, temp to hire auditions, direct hire professional recruiting services, Employer of Record (payroll) services, and a large menu of candidate assessment services our clients can purchase a la carte.

 

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